Bermaz ev24h Roadside Assistance is designed for electric vehicles distributed and sold by BAuto Berhad. This service is provided by BERMAZ's panel of insurers complemented by BERMAZ's service network of First Responders.
Roadside rescue will dispatch a rescue vehicle to assist you at any time of day or night.
When you are in need, our certified technician will come to your home.
Depending on which is closer, we'll tow you to an EV charging station or your home.
Bermaz First Responders are trained and qualified.
Electric vehicle have a high voltage traction battery that requires knowledge and skills in handling.
Our First Responders are trained, qualified and equipped with the tools and personal protection equipment to provide emergency services like the methods in shutting down the High Voltage System.
Rescue Card detailing the emergency procedures on the specific vehicle in attached on the inside of the charging flap of the vehicle to guide First Responders.
Do not simply call a towing service.
Call your insurer's Hotline Breakdown Service or 1-800-22-2233(subject to terms & conditions*).
Call BERMAZ ev24h Roadside Assistance 1-800-22-2233 if your vehicle's policy is from BAUTO's panel of insurers.
With 1-800-22-2233, the roadside assistance is complemented by a service network of BERMAZ Roadside Assistance First Responders.
Call BOMBA 999 immediately.
Call your insurer's Hotline Breakdown Service or 1-800-22-2233
Call BERMAZ ev24h Roadside Assistance 1-800-22-2233 if your vehicle's policy is from BAUTO's panel of insurers.
Please refer to the insurance company where you bought your policy.
24h Bermaz EV Roadside Assistance is available 24 hours a day, seven days a week to cater to unexpected breakdowns or damage sustained in an accident. If you require immediate assistance, please contact us at 1800 22 2233.*
*First Responder service is only applicable to policyholder from our panel of insurance. For more info, please view : TERMS & CONDITIONS